MAKIQO support

Let's get your Robocar moving.

Connection help, safe setup guidance, and direct product support in one place.

Robot connection

Confirm the robot is powered on, then join its unique MAKIQO Wi-Fi network before opening Drive mode.

Connection recovery

If controls stop responding, stop the robot, reconnect to its Wi-Fi network, and use the app connection check again.

Safe testing

Place the car on a clear floor area and keep wheels raised during firmware or motor-direction checks.

Still need help?

Contact the MAKIQO team.

Include your device model, app version, and a short description of what happened. Do not send passwords or sensitive personal information.

support@makiqo.com