Privacy Policy

Who we are

BALLI LLC operates the MAKIQO Robocar app, the makiqo.com website, and the MAKIQO Academy. This policy explains how information is handled across those services.

MAKIQO Robocar app

Version 1.0 of the app does not collect personal information, track users, use an advertising identifier, display advertising, or send app activity to MAKIQO servers.

Language, sound preference, obstacle safety distance, mission progress, and saved Code Lab projects are stored locally on the device. Removing the app may remove this data.

Local robot connection

The app communicates with MAKIQO Robocar hardware over the robot's local Wi-Fi network. Driving commands and sensor responses stay on that local connection and are not sent to an internet server by the app.

Website and Academy

If you voluntarily join the launch list, we collect the email address you submit. If you use the Academy, we process your sign-in email and the minimum purchase-membership information needed to verify access. We use this information only to provide the requested service, secure accounts, and respond to support requests.

Cloudflare may process standard technical request information, such as IP address, browser type, and security logs, to deliver and protect the website. Supabase provides the database and authentication service when the launch list and Academy are enabled.

Children's privacy

The app does not ask children for a name, email address, location, photo, or similar personal information. Academy and launch-list accounts should be created and managed by a parent, guardian, or verified purchaser. We do not knowingly collect personal information directly from children under 13.

Your choices

You may ask us to access or delete information associated with your email address. You can also unsubscribe from launch messages at any time. We retain information only for as long as needed to provide the service or meet legal obligations.

Updates and contact

We may update this policy when our products or services change. The current version will always be available on this page.

Privacy questions: support@makiqo.com
BALLI LLC, California, United States